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Privacy Policy

This Privacy Policy explains how Richard & Harry Contractor Group (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects information obtained through our website (“Site”). By using the Site, you agree to the practices described in this Policy.

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1. Information We Collect

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We may collect the following types of information when you visit or interact with our Site:

 

A. Information You Provide Directly

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  • Name

  • Email address

  • Phone number

  • Address or service location

  • Project details or service requests

  • Any information submitted through contact forms or quote requests

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B. Automatically Collected Information

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When you visit the Site, certain information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the Site

  • Cookies and similar tracking technologies

This information helps us improve the Site and understand user behavior.

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2. How We Use Your Information

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We use the information collected for purposes including:

  • Responding to inquiries, quote requests, and service scheduling

  • Providing plumbing, electrical, renovation, and related contracting services

  • Improving the Site’s functionality and user experience

  • Communicating updates, service information, or promotional offers (you may opt out at any time)

  • Maintaining business records and complying with legal obligations

We do not sell your personal information.

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3. Sharing Your Information

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We may share your information only in the following circumstances:

A. Service Providers

With trusted third‑party vendors who assist with:

  • Website hosting

  • Email communication

  • Payment processing (if applicable)

  • Scheduling or customer management tools

These providers are required to protect your information.

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B. Legal Requirements

We may disclose information if required to:

  • Comply with laws, regulations, or legal processes

  • Protect our rights, property, or safety

  • Respond to lawful requests from government authorities

 

C. Business Operations

If the Company undergoes a merger, acquisition, or asset transfer, customer information may be included as part of the transaction.

 

4. Cookies & Tracking Technologies

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Our Site may use cookies or similar tools to:

  • Improve website performance

  • Analyze traffic and usage patterns

  • Remember user preferences

You may disable cookies in your browser settings, but some Site features may not function properly.

 

5. Data Security

 

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

 

6. Children’s Privacy

 

Our Site and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that such information has been collected, we will delete it promptly.

 

7. Links to Third‑Party Websites

 

Our Site may contain links to external websites. We are not responsible for the privacy practices, content, or security of third‑party sites. You access them at your own risk.

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8. Your Choices & Rights

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You may:

  • Request access to the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information, subject to legal or business requirements

  • Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy periodically. Changes take effect immediately upon posting. Continued use of the Site indicates acceptance of the updated Policy.

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